Compliance and risk management are key to every remote service provider that handles legal commitments. It affects every step of the user journey, defining how the business interacts with its customers. Equally, it affects the business from within, shaping internal processes and workflows. Those are just a few aspects to consider when choosing a trust service provider. Below is a comparison between ZealiD and IDnow - a German provider of video identity verification services.
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ZealiD |
IDnow |
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Remote Registration with Video |
Video conference |
No ZealiD promotes autonomous user experience based on a self-service model. |
YesThis is ID Now’s main product offering. |
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Video Conference Compliance |
N/A |
Aligned with German Law (VDG) and compliant with GwG/Bafin. |
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eIDAS Conformity |
N/A |
ID Now video conference complies with eIDAS article §24, 1d on physical presence. |
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GwG Conformity |
N/A |
ID Now video conference is conformant (VDG/Bafin) |
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User Experience |
N/A |
ID Now offers video sessions with live agents in one of 5 major languages. They last from 10 to 20 minutes. |
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Self Service Remote Identification |
Self Service Identification |
Yes ZealiD offers self-service remote identification based on ETSI 119 461 and relevant provisions of German VDG and Autoident. It is certified by eIDAS. |
Yes ID Now offers self-service identification that aligns with the new German Autoident method published by Bundesnetzagentur ordnance. It is certified by eIDAS. |
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eIDAS Conformity Assessment |
German TuviT (2020-) and SRC Security (2022-) |
German TuviT |
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German GwG/ Bafin Conformity |
Yes ZealiD provides a Qualified Signature and an integrated penny drop via a partner. Geldwäschegesetz (GwG), under Section §12 sentence 1 No 3. |
Terms apply Yes if used with a partner Qualified Signature and a partner penny drop (10c transfer). Geldwäschegesetz (GwG), under Section §12 sentence 1 No 3. |
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User Experience |
Mobile or Mobile w/ Desktop. Integrated App or SDK. |
Mobile or Mobile w/ Desktop. Integrated App or SDK. |
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Qualified Signature |
Issuing of remote certificates |
Yes ZealiD is an EU/eIDAS qualified trust service provider. |
No ID Now is not a qualified trust service provider. ID Now works with partners. Most partners use ID Now registration for one-time certificates and signing. Re-identification is required for each signature. |
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Certified Remote signing device |
Yes ZealiD is QSCD certified, providing an app that can be used for qualified remote signing. It can also be used as an SDK. |
No ID Now works with a number of partners, typically using partner service sign in (password), and one-time passwords at the time of signing. SDKs availability depends on the partner. |
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eIDAS Conformity |
Yes |
Depends on partner QTSP status |
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GwG Conformity |
Yes See above for self-service remote identification. |
Depends on partner QTSP status. See above for self-service remote identification. |
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User Experience |
Face or Touch ID. Biometric on Android for signing (instant). |
Depends on the partner. Typically a sign-in to a different service with a login/password followed by one time password SMS and an optional email OTP. |